At BEPiTECH, we stand behind the quality of our products and want to ensure your complete satisfaction with every purchase. We offer a straightforward return policy to provide you with peace of mind.
Customers can return most items purchased from BEPiTECH within 15 days of receipt of shipment. This allows you ample time to inspect and test your product.
To be eligible for a return, your item must be:
Once we receive and inspect the returned item, we will process your refund. Please allow 5-7 business days for the refund to appear on your original payment method.
Certain items are marked as "non-returnable" on the product page. These typically include:
If you receive a defective or damaged item, please contact us immediately. We will work with you to provide a replacement or full refund, depending on the circumstances and product availability.
For standard returns, customers are responsible for return shipping costs. If the return is due to our error (you received an incorrect or defective item), we will cover the return shipping costs.
While we strive to provide flexibility, we reserve the right to limit or refuse returns from customers who abuse our return policy through excessive returns or other practices that suggest misuse.
If you have any questions about our return policy, please don't hesitate to contact us. We're here to help ensure your BEPiTECH experience is a positive one.